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Privacy policy

Privacy statement for visiting and using NEMO's online services

1 Introduction

Protecting your privacy and the transparency of the processing of your personal data is important to the Fintraffic Group. The purpose of this privacy statement is to inform you of the processing of your personal data when you visit the NEMO website or use the online services. We process your personal data will in accordance with the EU General Data Protection Regulation (EU) 2016/679 and national data protection legislation.

2 Controller

Name: Fintraffic Vessel Traffic Services Ltd

Business ID: 2945246-5

Address: Palkkatilanportti 1, 00240 Helsinki, Finland

Telephone switchboard: +358 29 450 7000

Controller's representative: Johanna Heikkilä,,+358 29,450 7000

Group Data Protection Officer: privacy(at)

3 Categories of data subjects and personal data to be processed

We process the ip addresses of website visitors to track visitors.

4 Purpose and legal basis of processing

Purpose of processing

The purpose of processing your personal data is to improve your user experience and to enable the collection of statistics on website visitor traffic. We also process your personal data to the extent that is necessary to ensure data security in our online services.

Legal basis for the processing of personal data

The processing of your personal data is based on consent in accordance with the Article 6(1a) of the EU General Data Protection Regulation. You consent by accepting the use of cookies.

5 Disclosure of data and data recipients

Disclosure of personal data to processors

We use Wunder Finland Oy and Matomo Analytics for the technical maintenance and development of our online service and for the management and analysis of user data.

When using the services of processors of personal data, we use contractual means to ensure that subcontractors process your personal data only to the extent that is necessary to achieve the purposes described in this privacy policy. We require our subcontractors to process personal data confidentially and only in accordance with our instructions, and to ensure an adequate level of data security to protect your privacy.

Disclosure to third parties

Your personal data may be disclosed to the authorities when it is subject to and in accordance with the conditions laid down in legislation.

Transfers of personal data outside the EU or EEA countries

Your personal data will not be processed outside the EU or EEA areas.

6 Data storage

Your personal data will only be processed for the period and to the extent necessary for the purposes listed in this privacy statement. 

7 Protection of personal data 

Fintraffic has use of appropriate technical and organisational personal data protection measures. With these measures we ensure that your personal data is not accidentally or unlawfully destroyed, lost or altered. We also ensure that the information is not disclosed without authorisation and cannot be accessed by anyone who does not have the right to process the information.

The default approach to protecting personal data is to take data protection and security into account at an early stage in the design, implementation and maintenance of our online services. Your personal data can only be accessed by personnel who have the right and need to process your personal data based on their duties.

8 Rights of the data subject

Right to receive information on the processing of their own data, right of access to their data and right to request rectification of their data

You have the right to be informed of whether we are processing your personal data. If your personal data is being processed, you have the right to receive a copy of your personal data and information on the purposes of the processing and other matters related to the nature of the processing.

If your personal data is incomplete or otherwise incorrect, you can demand that we rectify your data.

Right to request the erasure or restricting the processing of data and the right to object to processing

You may require that the controller erase your personal data, for example, when we no longer need your personal data for the original purpose, we are processing your personal data unlawfully in your opinion, or you withdraw your consent as the legal basis for the processing of your data. However, if the retention of your personal data is necessary to establish, present or defend a legal claim, the controller is not under any obligation to delete your data.

You may require that we restrict the processing of your personal data to only include its storage, for example when it is unclear whether your personal data is accurate or being lawfully processed.

Right to withdraw consent

You have the right to withdraw your consent to the processing of your data at any time by notifying us by email at viestinta(at) After your consent has been withdrawn, we may no longer process your personal data for which your consent was the only grounds for processing. Withdrawal of consent shall not affect the lawfulness of processing carried out before the withdrawal of consent.

Exercise of the data subject's rights

You may submit a request regarding the exercise of your rights by contacting viestinta(at)

As a rule. the actions we take due to your request are free of charge to you. However, you must be able to identify yourself reliably for your request to be approved. Therefore, if necessary, we may require you to prove your identity when submitting your request.

We will respond to your request without undue delay and, as a rule, within one month of receiving your request.

9 Referral to the Data Protection Ombudsman

If you feel that your personal data has been processed in a manner that does not comply with data protection legislation, you may lodge a complaint with the supervisory authority. The Office of the Data Protection Ombudsman acts as the competent supervisory authority in Finland:

Street address: Lintulahdenkuja 4, 00530 Helsinki

Postal address: PL 800, 00531 Helsinki, Finland

Telephone switchboard: +358 29 566 6700

Registry: +358 29 566 6768

Email (Registry): tietosuoja(at)


Last modified on 08 August 2023 

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